Privacy Policy

Effective Date: 9 July 2026

1. Introduction

Welcome to drgregmelendez. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding your data.

2. Who We Are

This website is operated by drgregmelendez a business based in the United Kingdom.

If you have any questions about this Privacy Policy or your personal information, please contact us at:

Email: admin@drgregmelendez.co.uk

3. Information We Collect

We collect personal information that you voluntarily provide when you contact us through our website.

This may include:

• Your name
• Your email address

We also collect certain non-personal information automatically through cookies and Google Analytics, such as:

• IP address (processed in accordance with Google Analytics settings)
• Browser type and version
• Device information
• Pages visited
• Time spent on the website
• General location information
• Referring website

4. How We Use Your Information

We use your personal information to:

• Respond to enquiries submitted through our contact form.
• Communicate with you regarding your enquiry.
• Improve our website and the information we provide.
• Monitor website performance and visitor usage through analytics.
• Maintain the security and reliability of our website.

We will only use your personal information where we have a lawful basis to do so.

5. Lawful Basis for Processing

Under UK GDPR, we process your information on the following lawful bases:

• Consent – when you voluntarily submit your information via our contact form.
• Legitimate Interests – to operate, maintain and improve our website and services.
• Legal Obligation – where we are required to comply with applicable laws.

6. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use the site.

Cookies may be used to:

• Remember your preferences.
• Analyse website traffic.
• Improve website functionality.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.

7. Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects anonymous information about website usage, including pages visited, time spent on the site and general device information.

Google Analytics uses cookies to collect this information. The data helps us improve our website and user experience.

You can learn more about how Google processes personal data by reviewing Google's Privacy Policy.

8. Sharing Your Information

We do not sell, rent or trade your personal information.

We may share your information with trusted service providers where necessary to operate our website, including:

• Website hosting providers
• Google Analytics

These providers are required to protect your information and process it only for the purposes for which it is provided.

We may also disclose information where required by law.

9. Data Retention

We retain personal information only for as long as necessary to:

• Respond to your enquiry.
• Meet legal or regulatory requirements.
• Resolve disputes where necessary.

Analytics data is retained according to our Google Analytics configuration.

10. Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

11. Your Rights

Under UK GDPR, you have the right to:

• Request access to your personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Request restriction of processing.
• Object to certain processing activities.
• Request a copy of your personal data where applicable.
• Withdraw your consent where processing is based on consent.

To exercise any of these rights, please contact:

admin@drgregmelendez.co.uk

We will respond to your request in accordance with applicable data protection laws.

12. Third-Party Websites

Our website may include links to third-party websites for your convenience.

We are not responsible for the privacy practices or content of external websites and encourage you to read their privacy policies before providing any personal information.

13. Children's Privacy

This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If you believe a child has provided personal information through our website, please contact us so that we can remove it.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our services.

Any updates will be posted on this page, and the Effective Date at the top of this policy will be revised accordingly.

15. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Email: admin@drgregmelendez.co.uk

If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO), the UK's data protection regulator.